Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information in connection with the GundogTV service.

Contacting Us

If you have general questions about your account contact us at info@gundogtv.co.uk

For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact us by email at info@gundogtv.co.uk

Please note that if you contact us to assist you, for your safety and ours we may need to authenticate your identity before fulfilling your request.

Collection of Information

We receive and store information about you such as:

Information you provide to us: We collect information you provide to us which includes:

your name, email address, address or postal code and payment method(s).

Information we collect automatically: We collect information about you and your use of our service, your interactions with us as well as information regarding your network, network devices, and your computer that you might use to access our service (such as mobile devices, laptops). This information includes: 

your activity on the GundogTV service, such as title selections, videos you have watched and search queries, your interactions with our emails and texts, and with our messages through push and online messaging channels;

Your Choices

 Emails If you no longer want to receive certain communications from us via email  simply click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message.

Cookies and similar technologies, web beacons, and resettable device identifiers

Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. We use other technologies such as browser storage and plugins (e.g., HTML5, IndexedDB, and WebSQL). Like cookies, these other technologies may store small amounts of data on your device. Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. In many cases, declining cookies will impair the effectiveness of web beacons associated with those cookies.

Why does GundogTV use these technologies?

We use these types of technologies for various reasons, like making it easy to access our services by remembering you when you return; to provide, analyze, understand and enhance the use of our services; to enforce our terms, prevent fraud; to improve site performance, monitor visitor traffic and actions on our site; and to deliver and tailor our marketing or advertising, and to understand interactions with our emails, marketing, and online ads on third party sites. We may also use these technologies to support the operation of our ad supported subscription plans.

To help you better understand how we use cookies please see the information below:

Essential cookies: These cookies are strictly necessary to provide our website or online service. For example, we may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide our service to them. They also help us to enforce our Terms of Use, prevent fraud and maintain the security of our service. 

Your Information and Rights

You can request access to your personal information or correct or update out-of-date or inaccurate personal information we hold about you. You may also request that we delete personal information that we hold about you.

When you visit the "My Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your GundogTV payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "My Account" section. 

For other requests, or if you have a question regarding our privacy practices, please contact.

Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Children

You must be at least 18 years of age or older to subscribe to the GundogTV service. Minors may only use the service with the involvement, supervision, and approval of a parent or legal guardian.

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the GundogTV service after any such updates take effect will constitute acknowledgement and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the GundogTV service.

Last Updated: 22nd December 2023