Frequently Asking Questions
What is GundogTV?
GundogTV is a subscription-based streaming service that allows our members to watch gundog training videos on an internet-connected device whilst they are paying a monthly subscription.
How to get started?
To start watching GundogTV:
Visit GundogTV/signup.
Create an account by entering your details and creating a password.
Enter a payment method.
As a GundogTV member, you are charged once a month on the date you signed up.
How do you notify me about new videos added?
All members receive an email with information about newly added videos unless they have unsubscribed from GTV emails
How often are training videos added?
We regularly add new training videos, typically around one each week (approximately four per month). Members also gain immediate access to our growing training library, which already contains more than 200 Spaniel training videos and 140 Retriever training videos, covering everything from puppy foundations to advanced handling and retrieving skills.
Can I cancel any time?
Yes, you can cancel online at any time by following these simple steps.
1. Sign in to your GundogTV account.
2. Click on the arrow at the top right corner of the home page.
3. Select 'My Account' from the drop-down list.
4. Click on 'Cancel Membership' under the 'Purchases' section.
5. Click 'Cancel my Membership' to confirm.
Am I entitled to a refund?
If you have already accessed or used your subscription content, refunds are not available.
Will my subscription price ever change?
We may change our subscription prices from time to time. If we do, we'll give you advance notice before any new price takes effect.